Top 10 posts

Just Marketing is closing in on two years of weekly publication. For the end of year festivities, where you'll want to kick up your feet and settle down to read on your tablet, here is a selection of the top 10 posts from the blog:

10.  Customer satisfaction or market share? Pick one
9.    Expect the unexpected 
8.    Why do your customers buy from you? 
7.    Value creation versus value