Friday, February 26, 2010

Friday...is it YOUR day?

Greetings!

Today is Friday... I have several sayings that I ALWAYS use on Friday--
  • Happy Friday! and, 
  • Hey its Friday, it cannot be all bad!
I share these because today is a special Friday...the last one of the month, and it signals also the start to the last month of the 1st quarter.

So...are you where you thought you would be with:
  • New deposits? 
  • New loans?  
  • New customers/members?  
  • Retention?
  • Overall profitability?
If not...TODAY should be the start to a revisit to your strategic marketing plan and tactics.  Ask yourself:  What is working and why?  What is not working and why?  Who can we better engage to ensure increased success?  What can we do better/faster/stronger tomorrow?

These answers will help you chart a different course starting BEFORE the end of the 1st quarter.  I am sure you have heard of the term "running rate."  When I was at Bank One, that was one of the most important concepts that we tracked.  It has everything to do with where you are today in relation to where you want to be, where you expected to be and what the environment is allowing you to be.  Said succinctly, it means...are you ahead of the 8-ball?

Your running rate should be ramping up....yes, the economy is still shallow.  Yes, the industry has had some regulatory changes recently enacted.  Yes, competition is as hot as ever.  HOWEVER, there are story after story of banks and CUs bucking the trend and making the decision to NOT participate in the recession or downturn. They are simply willing their way through... National Bank and Trust, a community bank in Ohio (and in full disclosure a client) saw their lending increase 40% last year...yes, I said INCREASE.

You CAN make it happen...with the will, energy and perhaps assistance of others.  The 1st step...deciding that you CAN do it!!

Here's to a GREAT Friday...and a Friday that you will look back to and say, that is the day I changed!!

Cheers!

Bruce Clapp

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