Thursday, October 22, 2009

Who is the hardest working player in professional football?

I will give you a hint! His team is 5 - 0 and he has 5 consecutive games passing over 300 yards per game. If you are a football fan, you know it is Peyton Manning of the Indianapolis Colts.

Believe it or not, there is a lesson to be learned here for all of us in the financial services industry.

Peyton is such a dedicated student of the game and such a hard worker that his team hasn't missed a step even as veteran players on offense have gotten hurt and had to be replaced with rookies. His after hours practice sessions with these young kids has them playing like veterans even though the are only five games into their career. He communicates clear expectations to each of them (you might say "stretch goals") but he provides them the tools they need to be successful. Because of this, the Colts appear to be in position for a Super Bowl run despite the adversity they have had to overcome.

The financial services industry has a lot of adversity to overcome. High unemployment, scared consumers, loan delinquencies, bad publicity about executive compensation, etc. would all appear to be "road blocks" to our success.

If we learn from Peyton's example, our institution's too can be successful!

We need to set and communicate clear expectations for all of our employees. We need to provide them the sales training, customer focused products, marketing support, etc. they need to be successful. We need to monitor their sales activities, celebrate their successes, make strategy changes (when necessary) and reward them appropriately.

If we too "stay on top of our game" like Peyton Manning, our institutions can overcome adversity and enjoy tremendous success!


Have a great fall season!

Mike

PS - Even though I moved to San Antonio from Indianapolis, I will always be a Colts fan.

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