Wednesday, May 6, 2009

Top 10 Ways to NOT Think Like a Bank

To be a better bank, don't think like a banker.

If you want to  ...  no, since you NEED to sell more products, look to the business sector that sells the best ... RETAIL!

What does your favorite retailer do that makes you want to spend so much money?
  1. They go to great pains to know you through loyalty programs 
  2. They train their sales staff to ask questions before they recommend product
  3. They make it easy to buy in the store and on-line
  4. Specialty shops become your advisor and product expert
  5. They package products in "bundles" that make intuitive sense to you (think Value-Meal)
  6. They create advertising with a clear call to action that evokes some emotion
  7. They sell the relationship ... not the product
  8. They empower their employees to think like entrepreneurs
  9. They focus on how the product will make your life better ... not the product features
  10. The BRAND is priority #1
For more discussion on bringing retail strategies to the financial world, please register for our free Brown Bag Lunch being held on Friday, May 15 at 1:00 PM EST by clicking here.

Take care,
Eric


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